Domestic Shipping Rates:
Standard Shipping: 7-10 business days
Rush Shipping: 3-5 business days
60 Day Money-Back Guarantee: U.S. Doctors' Clinical fully stands behind the quality of our products. We are so confident that you will be pleased with your supplements that we offer a risk-free 60-day, money-back guarantee. Please see below for details:
Initial First-Time Order:
For 3 or 6 month supply orders, your first-month bottle is yours to try risk-free. In the event that you are not completely satisfied, simply return the rest of your remaining supply. You will receive a prorated refund of the purchase price, less shipping and handling, on the unused portion of the products remaining after your first free bottle. To obtain this refund, you must return the product within 60 days after receipt of your product.
For 1 month supply orders, your first-month bottle is yours to try risk-free, just return the bottle (opened or unopened), and we'll give you a full refund of the purchase price less shipping and handling. To obtain this refund you must return the product within 60 days after receipt of your product.
All Subsequent Orders:
Return your purchase within 60 days after receipt to get a refund on the unused pills, less shipping and handling. See 60 Day Money-Back Guarantee below for details.
U.S. Doctors' Clinical Return Policy
60 Day Money-Back Guarantee: We stand behind the quality of our products. We are so sure you will be pleased with your U.S. Doctors' Clinical supplements that we offer a risk-free, 60-day, money-back guarantee. In the event that you are not completely satisfied, simply return your purchase within 60 days after receipt to get a refund on the unused pills, less shipping and handling. For example:
You purchase a 60 count product for $34.99. If you return 60 pills, you will get a full product refund, but if you return 30 pills you will get back $17.50 or if you return 20 pills you will get back $11.66.
The refund amount is calculated by taking the full price of the bottle divided by the total number of pills and multiplying by the number of pills remaining (e.g. $34.99/60 x 30 = $17.50).
When processing a refund please allow time for our system to verify that the returned product has been received. Once the return has been verified your refund will be processed and mailed back to you.
At U.S. Doctors’ Clinical, once an order is placed all transactions and sales are final as your order is automatically processed and logged into our system. If you change your mind, you are entitled to a refund through our money-back guarantee terms, less shipping and handling. To obtain your refund, simply return the order. Once we have received and verified your returned order, please allow the time necessary for your refund to be processed through our system.
US Doctors’ Clinical highly suggests you choose a shipping method that includes the ability to track your order. We cannot guarantee that you will be covered under the US Doctors’ Clinical’s 60-Day Money-Back Guarantee if the returned package does not arrive within the expected date and you cannot verify receipt of the Product Returned or if you refuse the shipment as a method of return. All Product Returns shipping costs are at the expense of the customer and are non-refundable.
New Customers Protection Policy - For our customer’s protection and to help prevent fraud, we require that the shipping and billing addresses be the same for all first time customers.
Reseller Returns: All products purchased from a Reseller must be returned directly to the Reseller.
Quantity Policy - We reserve the right to limit quantities. Large quantity orders cannot be processed through our website. Please contact a customer service representative to assist you with your order. Toll free 1-800-914-0594, 6:00am-5:30pm PST, Monday-Friday.
International Shipping Policy - All international orders will be shipped using either Fedex International or Canada Post. The shipping rate is based on the best time and cost according to our shipping system. The rate and cost will be calculated during your final check out. All international orders will take approximately 15 business days to arrive starting on the day they leave our facility. All orders will be in US Dollars and there will be a $6.99 international handling charge added to all orders. Please also note that all free S&H offers are not valid for international orders. Thank you.
Please also be advised that U.S. Doctors’ Clinicals' not responsible for any taxes, duties, and delivery fees for all international orders. To ensure your order is received please make sure to contact your customs office to inquire about import regulations to ensure your product is not refused or held by them. U.S. Doctors’ Clinical is not responsible for any refused or held packages.
InstantShip is unavailable for all international orders.
All shipping charges are non refundable.
No refunds or exchanges for international orders.
Disclaimer - U.S. Doctors’ Clinical reserves the right not to ship any product that we see fit for reasons such as delinquent accounts, import licenses, etc. If this situation occurs you will be notified by email and your credit card will be refunded. Prices on the website are subject to change without notice. The information on www.usdoctorsclinical.com is a summary of many healthy and nutritional media publications. It is not intended to cure, treat or prevent any diseases or conditions. As always, please consult your local health specialist before taking any of these listed products or starting any listed programs or procedures on this site. The procedures and products on this site have not been evaluated by the United States Food and Drug Administration, they are provided to you as a resource only. We are not accountable for any typographical errors.